Shipping Policy

Accurate Shipping Address Importance:

We require a valid shipping address, which includes Contact Name – Street number and Street name – apt/suite # – City, State Zip code.

Incorrect information resulting in an order being reshipped, will generate additional charges and are the responsibility of purchaser and are due on receipt. We our not responsible for those charges.

If you find that you need to make an address change. contact us immediately by email: [email protected] – In subject line : Address Correction . and mark it important or you may call 916-890-7498 leave message with details of correction/ have your order number handy to add to the message and a return phone number  or your contact info.


Shipping Methods:

We ship all  products we sell via UPS and USPS.  We will not ship any products where it’s prohibited by Law. Shipping time (approx) 3-8 days, We can not ship to PO Box or APO/FPO addresses.

Order Processing:

We process orders Monday thru Friday. Any orders made on a weekend will be first priority on the next business day.  Packages are shipped from the east coast therefore any Orders received after 2:30pm (pacific standard time zone)  will not be processed until the following business day.


Although Pepper Spray is legal in all 50 States, Some States have restrictions. Some States prohibit owning and/ or use of Stun guns/Tasers and Baton.  Our products are for Self Defense use only and we are not responsible for any other use. Purchaser is responsible to check their with local law enforcement agency for any restrictions and any permits or licensing requirements. You must be at least 18 yrs old to purchase products from us and register for the proper license in the correct locale, if required by law.

Secure Payment Options:

We use PayPal express checkout, allowing payment thru PayPal’s secure network. If you don’t have a PayPal account or if you would rather pay by AMEX-VISA-MASTERCARD-DISCOVER, these are available and are processed thru PayPal’s Secure network. If you would like to pay by check or Money Order, please make it out to Jennifer Wallace dba Pyes Safety Spot and mail to 1006 Moreno way Sac, Ca 95838 Note: We will not process an order until check clears the bank
(up to 10-14 days). Once payment clears the order will be processed by end of the next business day


Shipping Charges are Non Refundable/We do not pay shipping on returns


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